If you find a defect on the product, send an email to firstname.lastname@example.org. We will contact you immediately with further information.
You can return the purchased product without giving a reason within 14 days of receiving it. Just send an email to email@example.com. Remember that the product must be intact and can not wear any signs of use. You return the item at your own expense together with the completed withdrawal form (for download at the link below).