FAQs
Everything you want to ask but don’t have time to wait for an answer. Here you will find the most frequently asked questions.
If you have any questions about something else, please use the contact form here.
General
Bujnie is a design studio and manufacturer that has been creating flower stands and furniture since 2016. Their products are designed to make it easier to introduce greenery into interior spaces. All of their products are crafted in Poland in collaboration with local artisans. Bujnie’s designs have won numerous awards for their exceptional quality and style.
Our goal is to integrate greenery into our daily lives through timeless design.
The brand is created by a married couple, Izabela and Szymon Serej. Izabela, an architect and landscape architect by profession, is the main designer of the brand. She takes care of the design of each productthe designed collections. On the other hand, Szymon handles the conceptual and organizational part, including organizing production and ensuring customer contact. and ensures the consistency of
In addition, the team consists of local craftsmen, a group working in the warehouse, and renowned designers with whom Bujnie has created many beautiful collections over the years.
Our production and warehouse are located in Rybnik, Poland. Our products are shipped worldwide.
We currently do not have a stationary store, but our products are available at various distributors. To view a list of locations in Poland and abroad where our products can be found, please visit our website.
Yes, we cooperate with professionals on preferential terms. More information can be found here. If you have any additional questions, please write to us at kontakt@bujnie.pl
Products
Our plant stands and furniture are crafted from high-quality metal, ensuring their durability and stiffness. Moreover, they are coated with a layer of powder, which not only makes them more eco-friendly but also enhances their durability. The powder coating safeguards them against weather elements such as water and moisture, and protects them from minor scratches.
If you’re looking to protect your items from moisture, such as rain, powder coating is a great option and allows for outdoor use. However, if you plan to use them outdoors year-round, it’s best to contact us so we can provide additional protection against the elements.
The dimensions of the flower stands are given for each product. Additionally, for some models, you can use AR and check what the product looks like in your interior.
Our production is located in Poland, Silesia, and more precisely in Rybnik. Together with local craftsmen, we create all products from A to Z, paying attention to the smallest detail.
You can find all the information about plant stand care here.
It is possible to adapt the plant stand to the indicated dimensions for an additional fee.
Yes, you can choose any color from the RAL palette, just specify the selected RAL when ordering.
Payment
You can pay for your orders by credit card, 24-hour transfer, regular transfer, PayPal, or PayPo, and for customers from Poland, it is possible to purchase all non-customized plant stands upon delivery.
We accept payment from the PayPo online payment system, which offers “pay later” services.
We offer a 2-year warranty on all our products sold within the EU. The warranty is valid from the date the customer receives the product. For more information, please review our terms and conditions by clicking here.
The warranty does not cover:
- Modifications, changes, tampering or improper maintenance or repairs;
- Any action or use beyond that recommended or specified on the Product Care website, including FAQs.
Delivery
We can send our products to any country. If your country is not on our shipping list, please get in touch with us at kontakt@bujnie.pl.
First, could you contact the carrier and ask about the status of the shipment? If this does not help, please get in touch with us directly by e-mail at kontakt@bujnie.pl, and we will help you solve your problem.
We use the services of the DHL courier company. After sending the parcel from our warehouse, you will receive an e-mail notification that allows you to manage the shipment, including redirecting the parcel to the nearest DHL PoPup point.
Returns and complaints
The Bujnie store offers a 14-day return guarantee. You can return an undamaged and unused product if unsatisfied within this time. Returns are only accepted in the original packaging. The customer bears the return shipping costs. More information about the returns policy can be found on the store’s website.
Could you write us an e-mail at kontakt@bujnie.pl and give us information about the complaint? Our advisors will take care of the rest.
Just write us an e-mail at kontakt@bujnie.pl, then download the return form and send us the plant stand along with the receipt and the completed form. More information can be found here.
Technical support
Most plant stands are shipped complete, but those that require assembly come with assembly instructions. If you have any questions, please write to us at kontakt@bujnie.pl