Delivery in Poland
In Poland, our products are delivered in cartons, and bigger orders are delivered on pallets. Delivery is carried out by the DHL courier company. For selected shipments, it is possible to use the DHL POPup collection points that you choose in your area. The delivery time from the moment the package is sent is usually 1-2 working days. As for pallet delivery, the time is similar.
We ship our products worldwide. The delivery cost depends on the destination country and the selected delivery method.
Complaints and returns
If, after receiving the product, you find defects in it, send an e-mail to the email address firstname.lastname@example.org. We’ll reach out to you immediately and let you know about the next steps.
You can return the purchased product without giving a reason within 14 days from the date of receipt. All you have to do is send an e-mail to email@example.com. Remember that the product must be intact and not bear any traces of use. You send the returned goods at your own expense and the completed withdrawal form (downloadable in the link below).